Community Food Helpline Now Accessible by Calling 811
The Government of Newfoundland and Labrador is partnering with 811 Healthline and community organizations to connect residents of the province who are experiencing food insecurity with community food programs and other supports to access food during the COVID-19 public health emergency.
The Newfoundland and Labrador Community Food Helpline has been established through a partnership between the Government of Newfoundland and Labrador, Food First NL, the Jimmy Pratt Foundation, Seniors NL and the Newfoundland and Labrador Association of the Deaf, to provide a central point of contact for residents who need help to access food during the COVID-19 public health emergency.
Residents of the province can now call the Provincial Government’s 811 Healthline service to access basic information about food programs in their community, including referrals to food banks and meal programs. Healthline operators can also refer callers who require additional support, such as help with an online grocery order or a meal delivery service, to the Community Food Helpline, which is staffed by the Jimmy Pratt Foundation and Food First NL. SeniorsNL is providing database support for this service.
People who are Deaf, hard of hearing, or have other communication disabilities, and who need support to access food, can reach out to the Newfoundland and Labrador Association of the Deaf by text or Video Relay Service, at the Deaf Connect Line at 709-699-7022.
Delivery services may also be available for those who are unable to travel to a location where they can access food.