Stay Informed with Outage Alerts
Let Us Keep You Informed
It’s important to stay connected with our customers, especially during power outages. Outage Alerts enable us send texts and/or emails directly to you when an outage is affecting your neighbourhood. Outage Alerts are used in addition to our other forms of outage communications such as website and telephone.
It’s Easy To Sign Up
Phone: Sign up for text alerts by texting REG to 63797 (NFPWR). You will need your 10-digit Newfoundland Power account number (found on your electricity bill) and the last 4 digits of a phone number listed on your account.
Online: Log into your Newfoundland Power My Account to sign up for text and/or email Outage Alerts. You can add multiple mobile numbers and/or email addresses to any account.
Once you have successfully logged in, you will need to:
- Choose “Manage Outage Alerts” from the left-hand menu.
- Add the mobile number(s) and/or email address(es) you would like to receive outage alerts.
- Confirm your registration by replying “Y” to the text message and/or clicking the email link sent to you.
NOTE: If you do not have a My Account login, you can create one using your account number and meter number.