NL911 develops, manages and administers the emergency 911 telephone service for Newfoundland and Labrador
When to call 911
A 911 emergency happens when someone’s health, safety or property is threatened and emergency help is needed right away.
Remember: 911 is for emergencies only.
NEW – Text With 911 – Who is Eligible
During an emergency, Text with 911(T911) service makes sure that persons who are deaf, late deafened, hard of hearing, or have a speech impediment (in NL) can communicate quickly and clearly with 911 Call Takers, using wireless text messaging (SMS).
How to use T911
To use this service, every person who is deaf, late deafened, hard of hearing, or have a speech impediment should make sure their cell phone is registered for T911 service with their cellular service provider.
Note: Some older cell phones may not be compatible with T911 service. If you are not sure, contact your cellular service provider to verify if your phone can be registered.
- Contact your service provider’s website directly or
- Visit www.textwith911.ca and click ‘Registration’.