Skipped navigation; Beginning of main content

Date updated: June 30, 2021

Our Office is OPEN for inquiries but still closed to the public. 
Summer Hours: Monday to Thursday: 8:30am-4:30pm and Friday 8:30am-3:30pm
Click here to contact us

Latest info- please scroll down to information also sorted by topics:

JUNE 30: Online Vaccination Records now available 

Regional Health Authorities Vaccine rollouts and for second vaccine dose. 

Staying Cyber-Healthy During COVID-19

Click here to check your COVID-19 Test Results

Western Health Opening COVID-19 Rapid Testing Clinic

Download COVID Alert today. COVID Alert is Canada’s free exposure notification app.

Masks to be mandatory indoors in public starting Aug. 24 in N.L.

Seniors eligible for the OAS/GIS: do NOT give your personal/banking info to anyone claiming to be from Service Canada and offering to sign you up for the one-time special payment. You do not need to apply for this payment.More:

Information listed below is by topic, Finance, Food, Health, Mental Health and in alphabetical order. 


The Canada Revenue Agency announces an extension to the payment deadline and offers interest relief on outstanding tax debts during the COVID-19 pandemic

Canada Mortgage and Housing (CHMC ) during COVID-19

Canada’s COVID-19 Economic Response Plan- Includes for Seniors

COVID-19: Managing financial health in challenging times- Government of Canada

Everything You Need to Know About COVID-19 and Your Finances- Do you qualify for new funding?

Income Tax Return new deadline to submit is June 1, 2020 – click her to go to the Canada Revenue Agency site. 

NL Housing Service Update


Coronavirus disease (COVID-19) and food safety


The Newfoundland and Labrador Community Food Helpline has been established through a partnership between the Government of Newfoundland and Labrador, Food First NL, the Jimmy Pratt Foundation, Seniors NL and the Newfoundland and Labrador Association of the Deaf, to provide a central point of contact for residents who need help to access food during the COVID-19 public health emergency.

The Community Food Helpline was launched in May of 2020 and is still available to everyone across Newfoundland and Labrador. The Helpline can help you:
• Connect with and refer to food banks or food programs in your area
• Navigate online ordering systems
• Arrange food deliveries
• NOTE: Subject to provider availability

Contact The Community Food Helpline:
Phone: 709 703-4544 (or call 811 and indicate you need food supports)


The helpline runs on business hours (9:00 am to 5:00 pm, Monday to Friday)

People who are Deaf, hard of hearing, or have other communication disabilities, and who need support to access food, can reach out to the Newfoundland and Labrador Association of the Deaf by text or Video Relay Service, at the Deaf Connect Line at 709-699-7022.


Grocery Stores – Online or Call-in Shopping with Pick-Up or Delivery – ST. JOHN’S and AREA

Grocery Stores  – Online or Call-in Shopping with Pick-Up or Delivery – AVALON AND PENINSULAS – NOT Including Northeast Avalon

Grocery Stores  – Online or Call-in Shopping with Pick-Up or Delivery – CENTRAL

Grocery Stores – Online or Call-in Shopping with Pick-Up or Delivery -WESTERN, NORTHERN PENINSULA AND LABRADOR


The Neighborhood Good
These businesses are the heart of our community. Now more than ever, they need our support. As we adapt to online shopping, home delivery, and curbside pick-up, please support our local business community so that once this pandemic is over, we can all continue to thrive.


Masks to be mandatory indoors in public starting Aug. 24 in N.L.

30-Day Medication Supply Update easing away from the 30-day medication supply recommendation over the next two weeks

811 Healthline- Includes Self Assessment Tool

Central Health launches Virtual Care Services at Bay d’Espoir Medical Clinic

Coverage for COVID-19 Medical Services to Non-Insured Individuals

The Department of Health and Community Services is covering the cost of COVID-19 medical services for non-insured individuals, residing in NL, who do not meet the criteria for MCP coverage. This coverage extends to screening and treatment of any COVID-19 related symptoms or conditions including the need for hospitalization.

This measure will ensure no one will be discouraged from seeking screening or treatment for COVID-19 for financial reasons. This action will also further help to ensure the province contains the spread of the virus.

Dispensing Fee Update- Good news for those on the 65 Plus Plan and the Foundation Plan worried about paying additional fees

Don’t ignore your medical problems because of pandemic, medical association urges

How to Use and Wear a Mask- YouTube demonstration from Government of NL

People who are at high risk for severe illness from COVID-19

Prescription Delivery Service (excluding opiates such as methadone/suboxone)

Individuals looking to access prescription medication should be advised to initially contact their pharmacist as many will deliver.

To the extent this option may not be available, individuals should work with their pharmacist to determine if their prescription can be transferred to another pharmacy that does offer delivery service. 

If neither of these options are workable and individuals have no other reasonable method to access their prescription medication due to self-isolation requirements or other health related concerns, individuals may contact the Department of Health and Community Services (HSC)medical transportation program for assistance.  Individuals can reach HCS’ medical transportation program toll free at 1-833-729-6106. 

Updated visitor guidelines at Labrador-Grenfell Health facilities

Virtual Care:Easy and Safe for you to keep and make healthcare appointments


CHANNAL Warm Line  1-855-753-2560

Mental Health Crisis Line 1-888-737-4668

Older Adults and Suicide Fact Sheet

Red Cross Friendly Calls Program -1-833-729-0144 (to register in program)


Red Cross Information -1-800-863-6582






Newsletter Signup

Join our mailing list to stay up to date about our new website.