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Date updated: March 19, 2020

Office of the Citizens’ Representative of Newfoundland and Labrador

NOTE Closed until further notice – Staff will be working remotely call or e-mail.
Number(s) to call: 709-729-7647
Office of the Citizens’ Representative: Toll free: 1-800-559-0079 or e-mail


Are you having a problem with provincial government services or programs? The Office of the Citizens’ Representative (OCR) provides a province-wide ombudsman service. The main work of the Citizens’ Representative is to accept complaints from citizens who feel they have been treated unfairly with respect to their contact with government offices and agencies.


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