Date updated: November 27, 2017
Imagine you are in a hospital and you cannot speak-up. Protect your health care choices.
The Alzheimer Society Newfoundland & Labrador provides information and offers services and support for patients, families and caregivers.
Arthritis Society, Newfoundland and Labrador Division has information, programs, tools, and resources to manage arthritis and its symptoms. For example, there is an education program where self-management programs and guides are provided online and in person. The ease of use program lists products that make life easier for those with arthritis.
Association for New Canadians, NL provides settlement and integration services for immigrants and refugees. These services include information and orientation, language learning, skills development, and employment. Their main office is located in St.John's and has satellite offices located in: Corner Brook Grand Falls- Windsor Labrador City Happy Valley-Goose Bay Forteau Visit their website for more information:
Cette boîte à outils pour une saine alimentation vous donne accès gratuitement à une grande variété de ressources, d'outils et de conseils pratiques pour faire la promotion d'une saine alimentation à travers les différents réseaux de votre organisme et de vos communautés. Sélectionnez "Bien manger Apprenez-en plus": "Les guides alimentaires du Canada" et "Rappels d'aliments".
Start your Journey to Mental Wellness Bridge the gAPP is a province-wide online resource designed to support mental wellness. This free online mental health resource instantly connects people to self-help information, tools and local supports through a searchable service directory. Visit Bridge the gAPP for adults (18+) or connect to local services in NL. PLEASE NOTE: Bridge the gApp has been redesigned for improved access:
- No longer available through the Apple App Store or Google Play.
- Website can be viewed more easily on a wider variety of devices such as a phone, tablet or computer.
- Shortcut: Users will be prompted to add an icon to their home screen which looks and functions just like a phone app.
Canadian Association of Occupational Therapists (CAOT) has general information on what an OT does, specific information on topics such as "Safe driving tips for older adults drivers", features a "Find an OT" search engine (by location), and CAOT product Recognition on devices that may help seniors stay in their home (stair lifts or handrails).
COVID-19 UPDATES: AUGUST 11, 2020 The LOCAL OFFICE(S) in NL are CLOSED. There are no activities or programs except:
- Daffodil Place is OPEN and can be booked for lodging
- CONTACT toll-free: 1-888-753-6520 Potential lodgers (including caregivers) will be screened and other services altered due to COVID-19
- Practical Support Program (i.e. turbans or wigs) will be available soon as a virtual and no-contact support.
- To request or return a wig, please call the Cancer Information Helpline at 1-888-939-3333.
Canadian Deprescribing Network members share information and promote the deprescribing of medication. Deprescribing is a planned and supervised process where people reduce or stop taking medications that may no longer be of benefit or may be causing harm.
The Canadian Hard of Hearing Association, NL (CHHA-NL) provides programs and services to people who are hard of hearing and/or have hearing loss. CHHA-NL's programs: education, Resource groups, loans and purchasing (assistive listening and signalling devices), alert and alarm devices, and more. Book an appointment ONLINE, OR Book an appointment by phone or e-mail (see details below) Booking an appointment guarantees that a person can:
- Make a/an phone, in-person or virtual appointment at a time that suits their schedule.
- Meet with a hearing loss support specialist at a dedicated time.
Are you looking for emotional support? Call the Lifewise(was CHANNAL) Warmline Toll Free: 1-855-753-2560 Local: 709-753-2560 English Toll Free: 1-833-753-5460 French Help is Available - If you or someone you know is having a mental health crisis please contact 811 (Texting is available) Check out FREE webinars available online about best practices in workplace mental health, coping with anxiety and stress, Health Anxiety, Isolation and Loneliness and more.
- CMHA-NL offices (St. John’s, Grand Falls-Windsor, and Stephenville)
- May offer booth displays, workplace presentations, volunteer opportunities, physical training courses, workshops, and events
The Canadian Red Cross in Newfoundland and Labrador offers an extensive network of programs and services that actively reach out and serve local communities throughout the province. In the St. John's area, services include the Meals on Wheels program.
CancerConnection.ca is the Canadian Cancer Society's online community for information and support. Connect, learn and share your stories with people with similar experiences with cancer. It is free to register and use.
Carers Canada works together with other organizations to pool resources and combine efforts to make sure that carers are part of and included in social policy to positively impact the lives of caregivers.
Central Health provides health and community services to about 94,000 in 177 communities. The region extends from Charlottetown to Baie Verte and from Fogo Island to Harbour Breton.
Chronic Diseases are defined by The World Health Organization as diseases that last a long time but develop slowly. Central Health has a number of programs and services that address chronic disease prevention and management for specific chronic diseases such as such as the Diabetes Care Program, Feet First, Regional Stroke Program and for many types of chronic disease such as Improving Health: My Way.
Central Health's Community Support Services are now just a call away. Central Health offers many types of supportive programs and services across the region to provide individuals with the opportunity to live as independently as possible within their community. The focus is on helping individuals get the supports they need to overcome barriers, increase independence, and improve quality of life. Community Support & Residential Services include:
- Respite Care
- Home Support Services
- Special Assistance Program - Medical Supplies and Equipment
- Personal Care Home
- Long Term Care
Grief and Bereavement Support - In the central region, the Regional Grief and Bereavement Consultant:
- Does not provide Individual Counselling directly but will help individuals navigate local grief resources and access support like counselling
- May also present Grief and Bereavement Support Groups (8 week program) or Information sessions (not in a formal schedule).
- Also provides Palliative and End of Life Care. Bereavement support may begin before the death of a family member or when a diagnosis occurs.
Home support provides additional help that people need so they remain at home. Contact the Community Support & Residential Services Program of Central Health to apply.
Long-term care options are available to individuals depending on their care needs. Review the:
- Long Term Care Information Booklet for residents and families (and determine how to give comments and other feedback on long term care)
- Philosophy of care in long term care
- First Link Education Series (publication of Alzheimer Society NL
- Provincial Review Report on Long Term Care.
Triage line for community-based services, available 8:30 am to 4:30 pm, Monday to Friday.
- Please be advised this is not a crisis line. If this is an emergency please call your local emergency services or 911.
- If you have a mental health crisis please contact the 811 Health Line (24 hours a day, 7 days a week) NEW
- Using this toll free triage line, persons needing mental health and addictions services can call to refer themselves. Health care providers or other referral sources may continue to refer clients through mail, fax or phone. Telephone: 1-844-353-3330
A list of Personal Care Homes in Central Region. Personal Care Homes provide care to adults needing residential assistance. Personal Care Homes are for-profit businesses that generally provide a lower level of nursing and personal care to residents as compared to Nursing homes (Long Term Care Facilities).
Works to highlight: Prescription drug use, - benefit, safety, and cost-effectiveness Health needs of the public and the prevention of disease Pharmacy as an necessary part of the health-care system
In response to COVID-19, the CNIB Foundation has expanded its virtual program offerings across Canada. These programs are free and available to Canadians who are blind or partially sighted as well as their families, friends and caregivers. Celebrating 100 years in 2018, the CNIB Foundation is a national, non-profit organization driven to change what it is to be blind today. Programs and advocacy empower people impacted by blindness to live their dreams and tear down barriers to inclusion. The CNIB Group is made up of the CNIB Foundation, Vision Loss Rehabilitation Canada, and CNIB Deafblind Community Services Programs at CNIB Newfoundland and Labrador include:
- Live - CNIB cards, Guide Dog Program...
- Play- Indoor and outdoors walking clubs, Tech Time Tuesdays...
- Work- Career and Employment - Internships, returnships and mentorships...
- CNIB SHOP at The Boulevard where people who are blind or partially-sighted can access over 70 different gadgets to help them in daily living.
- Vision Loss Rehabilitation Newfoundland and Labrador NOTE: For more information on rehabilitation services, click here to visit their site
"We need social connections to thrive — no matter our age." AARP [American Association of Retired Persons] Foundation spearheaded Connect2Affect to seek out solutions to social isolation. The goal is to create a network of resources that meets the needs of anyone who is isolated or lonely, and that helps build the social connections older adults need to thrive.
As many as half of hospital patients age 65 and older develop delirium. Once thought of as something ordinary — something that “just happens” to people as they get older — today, geriatricians and hospitals across the U.S. recognize the dangers of delirium and are increasingly creating programs and protocols to prevent, detect and treat it. Delirium refers to a change in the brain’s neurochemistry that causes a person to become highly confused and unable to think clearly. People with delirium often can’t remember recent events or where they are. The condition usually comes on quickly, but the symptoms can come and go. Besides hospitals, delirium is also common in long-term care facilities and often one of the first signs that a resident has become very ill, says Dr. Paul Takahashi, a geriatrician at Mayo Clinic in Rochester, Minn.
Dementia Friends Canada is a national campaign that’s helping Canadians to learn a little about dementia, and then turn that understanding into simple actions that can improve the lives of people living with dementia.
Department of Children, Seniors and Social Development is dedicated to providing a wide range of family-focused services with a concentration on nurturing strong, healthy communities.
The Department of Health and Community Services provides a leadership role in health and community services programs and policy development for the province. Publicly funded Health and Community Services are delivered in the province by four regional health authorities.
Individuals who have diabetes need information about the disease and its management. The Diabetes Canada (formerly known as the Canadian Diabetes Association) provides consumer information on many diabetes related topics: meal planning, exercise, insulin and diabetes medication, complications of diabetes, nutrition, and more. Are you looking for information on diabetes, Diabetes Canada programs and services, membership or donations? Call 1-800-BANTING (1-800-226-8464) or email email@example.com. Check out your regional office, in NL.
Dietitians of Canada works with members to raise the profile of the profession. The Seniors page provides posts on healthy eating such as Shopping for One or Two (Planning), Eating Alone, and Cooking for One or Two.
- Doorways counselling service is available throughout the central region of NL.
- Counselling can be provided through Doorways, as well as through other e-mental health options found on www.bridgethegapp.ca/. Individuals seeking services are encouraged to call their local office (see below) to discuss counselling options.
- Doorways – walk-in, telephone, virtual counseling service in Baie Verte, Gander, Glovertown, Grand Falls-Windsor, Lewisporte, New West Valley, Harbour Breton, St. Alban’s, Springdale and Botwood's Mental Wellness Clinic
- Doorways offers single-session counselling services provided by a team of Mental Health and Addictions Clinicians.
- No referral is required. For times and locations visit the website (see below)
- When you arrive, please tell the registration staff you are here for Doorways.
- You will be given a brief questionnaire to complete and meet with a clinician for approximately 50 minutes to address a single mental health and/or addictions issue like depression, anxiety, bullying, coping, grief/loss, addictions, relationships, and/or stress.
- Please call 811 to find a Doorways location near you:
News: May 4, 2020 12:35pm see update re: Coverage for COVID-19 Medical Services to Non-Insured Individuals Prescription Delivery Service (excluding opiates such as methadone/suboxone) The Newfoundland and Labrador Prescription Drug Program (NLPDP) provides financial assistance for the purchase of eligible prescription medications for those who reside in the province. There are five main plans under the program, including the 65+ Plus Plan (previously known as the Seniors Drug Subsidy Plan) . Qualifying applicants will be responsible for a co-payment depending on their income levels and drug costs or applicants will pay up front and seek reimbursement later. When calling applicants and card holders should have their MCP number available.
- To apply, an application form must be completed. Application forms are available at pharmacies or physician offices or by calling: NL Prescription Drug Program, Assessment Office, Stephenville 1-888-859-3535
- The Assessment office covers the eligibility for a specific cardholder
- Out-of-province drug coverage for beneficiaries of the program
- For questions about their drug card (e.g. lost), call 1-888-859-3535
- The NLPDP Claims Processing office can be reached at Toll Free 1-888-724-7760
- reimbursement of prescription receipts (often Seniors need to pay up-front and send in the receipts)
- questions or difficulties associated with billing or payment process
- The Pharmaceutical Services, Department of Health and Community Services is responsible for operating the NLPDP on behalf of the government of NL. Toll Free 1-888-222-0533 or local Tel: 709-729–6507
- Pharmaceutical Services at the Department of Health is most often reached by FAX. Doctors or Pharmacist's often FAX in requests for drug coverage (for eligible patients) at 1-709-729-2851
- Pharmaceutical Services handles general inquiries around drug eligibility or special authorization (including the Cystic Fibrosis and Growth Hormone programs).
- Call about Drug Eligibility for NLNPDP or need for Special Authorization Request Forms
- Or you can search the NLNPDP Drug product Database to see if a drug is eligible
Egale, Canada Human Rights Trust, works to improve the lives of lesbian, gay, bisexual, trans, queer, intersex and two-spirit (LGBTQI2S) people in Canada and to enhance the global response to LGBTQI2S issues. "With many advances in LGBTQI2S human rights, we are now beginning to see more LGBTQI2S seniors ‘out ‘ and proud!" For Seniors:
- Egale's LGBTQI2S Seniors Newsletter
- LGBTQI2S Resource Map (building a map to identify resources that welcome LGBTQI2S people)
Elizz, Canada’s largest social enterprise, provides caregiver support and home care services. Elizz, a Canadian not-for-profit health care organization, provides a variety of online caregiver tips and how-to articles along with virtual care services such as caregiver counselling.
Whether you are living with Alzheimer’s disease, another form of dementia, or supporting someone who is, the First Link® program connects you and your family to your local Alzheimer Society programs and other community services.
Food First NL is a provincial, membership-based, non-profit organization dedicated to improving food security for everyone in the province. Food First NL developed the Healthy Eating NL Resource Centre. They also carried out many projects and research, such as Everybody Eats. What We Heard. A provincial dialogue on food security in NL.
Questions often asked by people who are thinking of moving into a Long Term Care Facility (Nursing Home) or Personal Care Homes (owned by private businesses). Nursing homes generally provide higher level of nursing and personal care to residents
GROCERY STORES - CENTRAL Green Bay and Beothuk trail For other grocery stores in Central but not in this area, please see: Central Coast of Bays and Exploit's Valley Central Kittiwake Coast (March 22 2023) Big Feed Club (Cosco) and DRL Coachlines Grocery Distribution Service: Big Feed Club is a simple way to order food and essentials to your home Accepting Orders Online at: https://www.bigfeedclub.ca/ Payment: A 15% Shipping Fee is applied to all DRL Coachlines pick-up location orders. Order Online: Must Create an Account Membership: FREE Grocery Delivery: DRL COACHLINES Distribution Minimum order: $100 DESIGNATED DRL-COACHLINES PICK-UP LOCATION: South Brook, Springdale Jct. Delivery is to your door in the North East Avalon region OR shipped to your nearest DRL Coachlines Pick-Up location (Whitbourne to Port aux Basques). https://www.bigfeedclub.ca/faq ORDERING, PICK-UP AND DELIVERY OPTIONS FOR STORES IN CENTRAL Green Bay and Beothuk Trail AREA NOTE: CC - Credit Card; DC- Debit Card; COD-cash on delivery Towns include Brighton, Triton, Robert's Arm and Springdale BRIGHTON (March 8, 2023) GROCERY STORE: WISEMAN'S GENERAL STORE, Brighton ORDERING Phone In: YES Call: 263-2263 PAY: CC PAY in store: CASH, CC, DC or place on STORE ACCOUNT CURBSIDE Pick-up: YES DELIVERY: YES (Local) FEE: Free TRITON (March 8, 2023) GROCERY STORE: DORMAN ROBERTS LTD., Triton ORDERING Phone In: YES Call: 263-2222 PAY: CC DELIVERY: YES ( on a $25.00 order or more) FEE: Free PAY: Cash on delivery to pay for order. Will take CC payment if paid by phone prior to delivery. Delivers to Triton and Brighton. TRITON (March 8, 2023) GROCERY STORE: WOODFORD LTD., Triton ORDERING Phone In: YES Call: 263-2526 PAY: CC or E-TRANSFER Email: firstname.lastname@example.org CURBSIDE Pick-UP: YES DELIVERY: YES ( minimum order $50) FEE: Free (local) Out of town delivery to Brighton and Robert's Arm, $5.00. PAY: CASH, CC, E-TRANSFER Will take CC payment if paid by phone prior to delivery. TRITON (March 8, 2023) GROCERY STORE: BAYSIDE CONVENIENCE, 56 Main Street, Triton ORDERING Phone: In YES Call: 263-2583 PAY: CC or E-TRANSFER (call store for e-transfer email) CURBSIDE Pick-up: YES DELIVERY: YES (local) FEE: Free $5:00 charge for out-of-town to Brighton and Robert's Arm. PAY: CASH, E-TRANSFER Will take CC payment if paid by phone prior to delivery. ROBERT'S ARM (March 8, 2023) GROCERY STORE: BURTON'S GROCERY, Robert's Arm ORDERING Phone In: YES Call: 652-3333 Email: email@example.com Attn: Michael Ann PAY: CC ORDERING: ONLINE YES ( through facebook FACEBOOK: https://www.facebook.com/BurtonsTimberMart/ DELIVERY: YES (local) FEE: Free Delivery out of local area: $5:00 to $10:00 PAY: COD Will take CC if paid by phone prior to delivery. SPRINGDALE (March 8, 2023) GROCERY STORE: COLEMANS FOOD CENTRE, 162 Main Street, Springdale ORDERING Phone In: YES Call: 673-4425 Email: firstname.lastname@example.org PAY: CC PAY in store: CC, DC or CHEQUE CURBSIDE Pick-up: YES DELIVERY: YES FEE: $4.99 for seniors. PAY: CASH or CHEQUE upon delivery. Will take CC payment if paid by phone prior to delivery.
GROCERY STORES - CENTRAL Kittiwake Coast For other grocery stores in Central but not in this area, please see: Central Coast of Bays and Exploit's Valley Central Green Bay and Beothuk Trail (March 22 2023) Big Feed Club (Cosco) and DRL Coachlines Grocery Distribution Service: Big Feed Club is a simple way to order food and essentials to your home Accepting Orders Online at: https://www.bigfeedclub.ca/ Payment: A 15% Shipping Fee is applied to all DRL Coachlines pick-up location orders. Order Online: Must Create an Account Membership: FREE Grocery Delivery: DRL COACHLINES Distribution Minimum order: $100 DESIGNATED DRL-COACHLINES PICK-UP LOCATION: Gander, Eastport Jct., Gambo Delivery is to your door in the North East Avalon region OR shipped to your nearest DRL Coachlines Pick-Up location (Whitbourne to Port aux Basques). https://www.bigfeedclub.ca/faq Store hours along with details around ordering, curbside pick-up and delivery for stores in Central NOTE: CC - Major Credit Cards GROCERY STORES - CENTRAL REGION - KITTIWAKE COAST NOTE: CC - Credit Card; DC- Debit Card; COD-cash on delivery ORDERING, PICK-UP AND DELIVERY OPTIONS FOR STORES IN CENTRAL Kittiwake Coast AREA SERVICE AREA: New-WES-Valley NWV TOWNS- Badger's Quay Valleyfield, Brookfield, Wesleyville, Newtown, Pound Cove, Templemen BADGERS QUAY (March 8, 2023) GROCERY STORE: FOOD LAND, Badgers Quay ORDERING Phone In: YES Call: 536-2345 PAY: CC DELIVERY: YES: if order is large enough to justify cost of gas. Call store for details. BADGERS QUAY (March 8, 2023) GROCERY STORE: WINSOR'S FRESH FOOD, 312 Main Street, Badgers Quay ORDERING Phone In: YES 536-2410 PAY: CC ORDERING: ONLINE YES through Facebook Facebook: https://www.facebook.com/ValueGrocer/ CURBSIDE Pick-up: YES DELIVERY: YES FEE: Free PAYMENT: Will take credit card payment if paid by phone prior to delivery FOGO ISLAND TOWNS: Joe Batt's Arm, Fogo Seldom, Shoal Arm and Tilting (March 8, 2023) GROCERY STORE: MILLER'S SUPERMARKET Fogo, Fogo Island Closed as of March 31, 2023 (March 8, 2023) GROCERY STORE: FOODLAND, Joe Batt's Arm ORDERING: Phone in: YES 658-3303 Email: email@example.com PAY: CC or E-TRANSFER (same EMAIL address as above) DELIVERY: NO Joe Batt's Arm (March 8, 2023) GROCERY STORE: TINA'S CONVENIENCE, Joe Batt's Arm ORDERING: Phone in: YES Call: 658-3590 PAY: CC, E-TRANSFER ( firstname.lastname@example.org) or CASH upon pickup. CURBSIDE PICK-UP: NO DELIVERY: NO Tilting (March 8, 2023) GROCERY STORE: HURLEY'S STORE, Tilting ORDERING: Phone in: YES Call: 658-3658 PAY: CC or E-TRANSFER ( email@example.com) CURBSIDE Pick-up: YES DELIVERY: YES ( Tilting) FEE: Free Fogo Island (March 8, 2023) GROCERY STORE: DAWE'S STORE, Fogo Island ORDERING: Phone in: YES Call: 627-3269 PAY: CC or E-TRANSFER ( firstname.lastname@example.org) PAY in store: CASH, CC or DD DELIVERY: YES ( Seldom area only) (Will deliver for seniors) FEE: Free Gambo (March 8, 2023) GROCERY STORE: YOUR INDEPENDENT GROCER, 451 Smallwood Blvd, Gambo ORDERING: Phone In: YES Call: 674-5041 PAY: CC ORDERING ONLINE: YES through website WEBSITE: https://www.yourindependentgrocer PICK UP: Pick up order in store: YES PAY: CASH, CC, DC CURBSIDE Pick-up: YES DELIVERY: NO Facebook: https://www.facebook.com/GambinsYourIndependentGrocer/ GANDER DOMINION STORES (March 8, 2023) PC Express: Shop Online and Curbside Pick-Up at PC Express parking spot and Delivery is now available. Visit and register at https://www.newfoundlandgrocerystores.ca/ Select Your Store and Choose a 2-hour time slot. Payment for PC Express: • By Credit Card online (Debit/ Visa Card or Debit/ Master Card (For some stores can Pay Debit at a PC Express parking spot, when groceries are delivered to your vehicle. But need a credit card on file for the online order to process properly.) • Cash Payment: Only available at certain Dominion Stores (see below). Customer has to pay at the Customer Service Centre inside the store. Groceries delivered to vehicle. Grocery Store hours may be different. Delivery fee: No delivery in Gander GANDER GROCERY STORE: DOMINION, Laurell Road, Gander ORDERING Phone In: NO STORE PHONE: 651-3437 ORDERING ONLINE: YES ( through website. PC Express App) PAY: CC Small Fee: Website will confirm at checkout NOTE: need a CC on file for the online order to precess properly. WEBSITE: https://www.newfoundlandgrocerystores.ca/?redirect=true CURBSIDE Pick-up: YES - Can pay via debit card upon pick-up at the designated PC Express spots. ( portable debit card machine available) Let them know you are paying via debit card by calling 651-3437. DELIVERY: NO GANDER (March 8, 2023) GROCERY STORE: KELLY'S CORNER STORE, 109 Memorial Drive, Gander STORE PHONE: 381-1021 ORDERING: Drive-Thru ONLY PICK-UP: Pick up order at convenience drive-thru window. PAY: CASH, CC, DC DELIVERY: NO NEW WORLD ISLAND TOWNS: Carter's Cove Summerford CARTER'S COVE (March 8, 2023) GROCERY STORE: GROCERY FOODLAND, 196 Road To The Isles, Carter's Cove ORDERING: Phone in: YES Call: 629-3231 Pay: CC CURBSIDE Pick-up: YES DELIVERY: NO
GROCERY STORES - WESTERN - NorthWest For other grocery stores outside of Northwest area please see: SouthWest (March 22 2023) Big Feed Club (Cosco) and DRL Coachlines Grocery Distribution Service: Big Feed Club is a simple way to order food and essentials to your home Accepting Orders Online at: https://www.bigfeedclub.ca/ Payment: A 15% Shipping Fee is applied to all DRL Coachlines pick-up location orders. Order Online: Must Create an Account Membership: FREE Grocery Delivery: DRL COACHLINES Distribution Minimum order: $100 DESIGNATED DRL-COACHLINES PICK-UP LOCATION: Hampden Jct., Deer Lake, Pasadena NOTE: Depending on where you are located, DRL COACHLINES schedule is very consistent, a 98% on-time record. Current Schedule provided within and above. https://www.bigfeedclub.ca/faq Online and call-in orders along with curbside pick-up and delivery options below for stores and markets in North West, NL NORTH WEST Humber Arm South (April 4, 2023) Katie's Convenience 153 Main Road, Humber Arm South, NL Order Online: NO Order by Phone only : YES Call: 709-789-2237 Payment In-Store: cash, debit card, credit card Delivery: YES ( contact the store for details). Delivery Details: Fee $20.00 to $25.00 (Can be more depending on distance) Area Covered: Humber Arm South, Mount Moriah, John's Beach, Curling Payment for call-in-orders: credit card and e-transfer NOTE: Please call the store for e-transfer information Lark Harbour ( April 4, 2023) Sheppards Clover Farm 166 Main Rd, Lark Harbour, NL A0L 1H0 Order by Phone: YES, ONLY take orders in special circumstances only. Call: 709-681-2160 Order Online: NO Call the store for payment options. Payment In-Store: Cash, debit card, credit card Delivery: YES only in special circumstances. Delivery Details: FREE Lark Harbour and York Harbour Area Corner Brook (April 4, 2023) Sobeys Corner Brook - 1 Mt. Bernard Avenue (Valley Mall) Order Online: YES. Sobeys Volia- online ordering https://voila.ca/ Must register before ordering Order by phone: NO Store Phone: 709-639-7193 Payment in-store: cash, debit card, credit card Curbside Pick Up: YES Voila designated parking spots Delivery: NO Website: https://voila.ca/?utm_medium=referral&utm_source=sobeyscorner COLEMANS STORES - NORTH WEST COLEMANS ONLINE SHOPPING - https://shop.colemans.ca/shop Create an account when ordering online. NOTE: TO RECEIVE STATUS UPDATES ON YOUR ONLINE ORDER EMAIL email@example.com. A customer representative will respond ASAP. For telephone numbers and store locations: https://shop.colemans.ca/my-store/store-locator Deer Lake (April 4, 2023) Colemans Grocery, 1 Pennell's Lane, Deer Lake, NL Order Online: YES Website: https://shop.colemans.ca/shop Order by phone: YES Call: 709-635-2581 Order by FAX: 709-635-5897 Payment upon delivery. Order by email address: firstname.lastname@example.org Payment upon delivery. Store: The Western Food Hub has a central customer pickup location Payment in store: cash, debit card, credit card Payment via phone cash on delivery, credit card, personal cheque on delivery Delivery: YES . Delivery details: Order has to be over $50 . Call store for details on delivery fee. Corner Brook (April 4, 2023) Colemans Grocery, Garden Market,137 O'Connell Drive, Corner Brook, NL Order Online: YES Website: https://shop.colemans.ca/shop Order by phone: May be done NOTE: prefer ordering via online. Call 709-637-6767 Payment for call-in-order: credit card Payment in-store: cash debit card, credit card Delivery: YES. Delivery details; Fee: $9.99 ( includes delivery and assembly fee) on $50 plus order Corner Brook Area Facebook: https://www.facebook.com/colemansgardenmarket/ Corner Brook (April 4, 2023) Colemans Grocery Stores- 26 Caribou Road, Corner Brook, NL Order Online: NO Website: https://shop.colemans.ca/shop Order by phone: YES Phone: 709-637-6635 Order by FAX: YES Fax: 709-637-6666 Order Schedule: Monday to Saturday from 9:00 am to 1:00 pm Payment for call-in-order: credit card Payment in-store: cash debit card, credit card Delivery: YES Fee: $9.99 Curbside Pick-up: YES free For telephone numbers and store locations: https://www.facebook.com/colemansgardenmarket/ DOMINION STORES PC Express Grocery Shopping Online NOTE: PC Express hours AND Grocery Store Hours may differ per Dominion PC Express: Shop Online and Curbside Pick-Up at PC Express parking spot Visit and register at https://www.newfoundlandgrocerystores.ca/ Select Your Store and Choose a 2-hour time slot. Standard Fees: $1.00 Payment for PC Express: Visa/Debit Card - By credit card online and for some stores can pay debit curbside BUT need a credit card on file for the online order to process properly In some stores, Customer has to pay Debit or cash at the Customer Service Centre inside the store Corner Brook (April 4, 2023) Dominion Murphy Square 5 Murphy Square, Corner Brook NL A2H 1R4 Call: 709-634-9450 Order Online: YES. Order by phone: NO Website: https://www.newfoundlandgrocerystores.ca/store-locator/details/0926?utm_source=G&utm_medium=LPM&utm_campaign=Loblaws PC Express Hours: Monday to Saturday from 8:00 am to 7:30 pm and Sunday from 9:00am to 7:30pm. Last order must be in before 5:30 pm to be ready the same day. Payment Online: for PC EXPRESS: credit card online or debit BUT need a credit card on file for the online order to process properly. Preauthorized charge 125% of order. ( covers any incidentals; extra things to add to order, food paid by weight, or substitution of stock.) Standard Fee: $1.00 same day, less than 3 hours priority $5:00 Curbside Pick up: YES at PC Express parking spot. NOTE: do have a portable debit machine for payment. Payment in store: cash, debit card, credit card Delivery: YES Delivery Fees: same day $8.99 , next day $4.99 ( use Door Dash) Deer Lake (April 4, 2023) Cormack Farmers Market and Flower Shop 69 Viking Trail Hwy, Cormack, NL A8A 2S3 Hours: Seasonal (call for hours) Order Online: FLOWERS ONLY Order by phone: YES, grocery items such as fresh cream, butter, vegetables, pickles. jams. Call: 709- 635-4608 Payment for call-in-orders: credit card and e-transfer NOTE: please e-transfer money to the following email address: email@example.com Payment in-store: cash, debit card, credit card Delivery: YES , in Deer Lake Area only. $7.00 Facebook https://www.facebook.com/pages/category/Farmers-Market/Cormack-Farmers-Market-Flower-Shop-560469634050350/
GROCERY STORES - WESTERN - SOUTHWEST For other grocery stores outside of the Southwest area please see: NorthWest (March 22 2023) Big Feed Club (Cosco) and DRL Coachlines Grocery Distribution Service: Big Feed Club is a simple way to order food and essentials to your home Accepting Orders Online at: https://www.bigfeedclub.ca/ Payment: A 15% Shipping Fee is applied to all DRL Coachlines pick-up location orders. Order Online: Must Create an Account Membership: FREE Grocery Delivery: DRL COACHLINES Distribution Minimum order: $100 DESIGNATED DRL-COACHLINES PICK-UP LOCATION: Corner Brook, Stephenville, Robinson’s Jct., Doyles, Port aux Basques (Marine Atlantic) Delivery is to your door in the North East Avalon region OR shipped to your nearest DRL Coachlines Pick-Up location (Whitbourne to Port aux Basques). https://www.bigfeedclub.ca/faq NOTE: CC - Major Credit Cards Online and Call-in ordering along with curbside pick-up and delivery options below for stores and markets in South West NL SouthWest Lourdes (April 4, 2023) Co-op Variety 76 Main St., Lourdes NL A0N 1R0 Order Online: No Order by Phone: Yes Call: 709-642-5342 Payment In-Store: cash, debit card, credit card, charge it to the store account Delivery: No NOTE: Do offer curbside pick up Payment for call-in orders: credit card, charge it to the store account, e-transfer NOTE: please e-transfer money to the following email address: firstname.lastname@example.org Facebook: https://www.facebook.com/pages/category/Local-Service/Lourdes-Co-op-Society-226765044574796/ Saint Georges (April 6, 2023) Chubbs Convenience - ( Full Line Grocery-part of Clover Farm) 223 Main Street, Saint George's NL A0N 1Z0 Order Online; No Order by Phone: Yes Call: 709-647-3962 Payment In-store: cash, debit card, credit card Delivery: Yes, Fee: $5.00 Payment for call-in-order: credit card and e-transfer NOTE: please e-transfer money to the following email address: email@example.com Cape Saint George (April 4, 2023) Ozzie's General Store 1102 Oceanview Dr, Cape Saint George, NL A0N 1E0 Order Online: No Order by Phone: Yes Call: 709-644-2020 Payment In-Store: cash, debit card, credit card Delivery: No Payment for call-in-order: credit card and e-transfer NOTE: Please call the store for e-transfer information Cape St. George (April 12, 2023) Red Brook Variety 621 Oceanview Dr, Cape St. George, NL A0N 1T1 Order Online: No Order by Phone: Yes NOTE: For seniors only Call: 709-644-2733 Payment In-store: cash or debit card Delivery: Yes NOTE: For seniors only Delivery Details: FREE Cape Saint George Area Payment for call-in-order: e-transfer Note: Please make payment to the following email address: firstname.lastname@example.org Port Aux Port West-Aquathuna-Felix Cove (April 6, 2023) Elaine's Variety 25 Front Rd Port aux Port West-Aquathuna-Felix Cove, NL A0N 1T0 Order Online: No Order by Phone: Yes Call: 709-648-2663 Payment In-store: cash, debit card, credit card Delivery: Yes, with notice Fee: determined by driver Curbside pick up: Yes Payment for call-in-orders: credit card or e-transfer E-transfer money to: email@example.com CHANNEL PORT-AUX-BASQUES (April 4, 2023) Foodland 27 Grand Bay Rd, Cape Ray, NL Order Online: No Order by Phone: Yes Call: 709-695-7671 Email: firstname.lastname@example.org Curbside Pick Up: Yes Payment In-store: cash, debit card, credit card Delivery: No Payment for call-in orders: credit card Website: https://foodland.ca/stores/foodland-portaux-basques/?utm_source=G&utm_medium=lpm&utm_campaign=Sobeys Facebook: https://www.facebook.com/people/Port-Aux-Basques-Foodland/100057205850126/ Burnt Islands (May 2, 2023) Bayside Grocery and Convenience 68 Main Street, Burnt Islands, NL Order Online: No Order by Phone: Yes Call: 709-698-3290 Payment In-store: cash, debit card, credit card or charge it to the store account Delivery: Yes FREE Burnt Islands Area Only Payment for call-in orders: credit card, charge it to the store account Ramea (April 17, 2023) Rock Island Convenience 17 Main Street, Ramea, NL Order Online: No Order by Phone: Yes Phone: 709-625-2155 Payment In-store: cash, debit card, credit card and charge it to the store account. Delivery: Yes Fee: FREE (will deliver to Seniors home and accept cheque for payment) Payment for call-in order: credit card and charge it to the store account. COLEMANS ONLINE SHOPPING - https://shop.colemans.ca/shop Create an account when ordering online. NOTE: TO RECEIVE STATUS UPDATES ON YOUR ONLINE ORDER EMAIL email@example.com. A customer representative will respond ASAP. For telephone numbers and store locations: https://shop.colemans.ca/my-store/store-locator Stephenville (April 6, 2023) Colemans Grocery Store,125-127 Main Street, Stephenville, offers online shopping for delivery and curbside pick-up. Order Online: Yes Order by Phone: Yes Call: 709-643-2322 Note: Order online the day before for next day delivery; will try to do phone in orders same day Curbside Pick Up: Yes Payment in-store: cash, debit card, credit card Delivery: Yes No Delivery on Weekends Delivery Details: Fee $9.99 (includes delivery and assembly fee) on any order Payment by phone: credit credit, personal cheque or payment upon delivery. Facebook: https://www.facebook.com/colemansstephenville/ Website: https://shop.colemans.ca/shop Stephenville Crossing (April 4, 2023) Colemans Food Centre 58 Main Street. Stephenville Crossing, NL A0N 2C0 Order Online: NO Email order: firstname.lastname@example.org Orders placed after 12:00 pm will be delivered the following day Order by Phone: Call: 709-646-5549 prefer via email ordering; use flyers. Delivery: YES NOTE: No delivery after 5:00 pm and no deliveries on Sunday. Delivery Details: Fee is $9:99 plus tax (includes delivery and assembly fee) for orders over $75 Standard Fee: Yes NOTE: Please call the store re: the assembly fee for call-in-orders Curbside pick up: YES FREE Payment in-store: cash, debit, credit card, gift cards Payment for call-in-orders: credit card E-Flyer: https://shop.colemans.ca/my-store/store-locator#!/?next=%2Fe-flyer&intent=circular DOMINION STORES (April 4 2023) PC Express Grocery Shopping Online NOTE: PC Express hours AND Grocery Store Hours may differ per Dominion Store PC Express: Shop Online and Curbside Pick-Up at PC Express parking spot Visit and register at https://www.newfoundlandgrocerystores.ca/ Select Your Store and Choose a 2-hour time slot. Standard Fees: $1.00 Payment for PC Express: Visa/Debit Card (by credit card online) and for some stores can pay with debit curbside BUT need a credit card on file for the online order to process properly. In some stores, the Customer may need to pay using Debit or cash at the Customer Service Centre inside the store. Stephenville (April 4, 2023) Dominion Prince Rupert, 62 Prince Rubert Street, Stephenville, NL A2N 3W7 Order by Phone : NO Store Contact: 709-643-0850 Order Online; YES PC EXPRESS Payment Online: for PC EXPRESS: credit, online or debit and cash inside at Customer Service Centre BUT need a credit card on file for the online order to process properly. Website: https://www.newfoundlandgrocerystores.ca/store-locator/details/0925?utm_source=G&utm_medium=LPM&utm_campaign=Loblaws Select Your Store and Choose a 2-hour time slot. Standard Fee: $1.00; $5.00 during high volume pickup times like lunch and supper Curbside Pick up: Yes at PC Express parking spot Payment In-store: cash, debit card, credit card. Delivery: NO
Guide to Programs and Services for Individuals and Families- Government of NLThis guide can help people find out what Provincial Government programs and services are available. See PDF version as link. Printed copies or alternate formats are available upon request by calling 1-866-883-6600 or via email at email@example.com
The HealthLine is a confidential and free telephone line staffed by experienced Registered Nurses. It is available to all residents of Newfoundland and Labrador, of any age. Call 811 at any time, day or night, to speak to a Registered Nurse. They are always there for you.
Your one-stop-shop for resources to help promote and support healthy eating in Newfoundland & Labrador! This site has resources covering everything from grocery shopping on a budget, maintaining health while eating with a condition, harvesting wild food, organizing a bulk buying club, and preserving food.
Gives you free access to a wide variety of resources, tools, and tips on promoting healthy eating. A lot of the information is written with Parents and caregivers of children between the ages of 2-12 years in mind. Select "Eat well learn more about healthy eating": for useful tools like Food "Recalls and Safety Alerts" and Canada's "Food Guide Servings Trackers" for men or women 51 plus.
Department of Children, Seniors, and Social Development Inclusion Grants are available to non-profit, community-based organizations to make their facilities more accessible and their events more inclusive. These grants enhance accessibility and inclusion in communities throughout the province by: 1) Installing ramps, accessible washrooms or visual alarms (up to $25,000). 2) Providing American Sign Language, captioning or listening devices (up to $5,000) Information and applications are available in alternate formats.
The Kidney Foundation of Canada exists for the improvement of kidney health and the reduction and, if possible, the removal of the burden of kidney diseases.
NOTE: The Consumer Health Awareness Network of Newfoundland and Labrador, formerly known as CHANNAL, will now go by the name Lifewise Mental Health Peer Services. Lifewise WARMLINE Toll Free: 1-855-753-2560 Provincial English Local: 753-2560 (St. John’s metro) English Open 7 days a week, 10:00 am to 12:00 pm (midnight) Toll Free: 1-833-753-5460 French Lifewise Mental Health Peer Services offers one-on-one peer support, Virtual group peer support, public education and training. The Lifewise Central office is located at 2A Bank Road, Grand Falls-Windsor, A2A 2G6 Contact: Sheri at 489-0035 or firstname.lastname@example.org or check out Program activities and events on their facebook page (see link below) Please respect that all events are scent free safe and sober envioroments.
NOTE: The Consumer Health Awareness Network of Newfoundland and Labrador, formerly known as CHANNAL, will now go by the name Lifewise Mental Health Peer Services. Lifewise is run for and by people with mental health and addiction issues. Lifewise is proud to offer Peer Support services throughout Newfoundland & Labrador in a variety of formats. Facilitated by trained staff, Peer Support is the act of supporting one another through the connection of similar experiences, with no hierarchy or power dynamics. Peer Support OFFERED: Shared support (group discussions), Wellness Workshops, Peer Group Support (In Person or Virtual), Family Support Groups, Individual 1:1 Support, The Warmline, Community Peer Support, Public Education and Doorways (in partnership with the Regional Health Authorities). There are both In Person and Peer Support Virtual Groups. Peers can register on the day of the virtual group by emailing email@example.com A separate e-mail must be sent to attend each group. Lifewise Warm Lines Toll Free: 1-855-753-2560 English Local: 753-2560 (St. John’s metro) English Open 7 days a week, 10:00 am to 12:00 pm (midnight) Toll Free: 1-833-753-5460 French
Are you experiencing Meniere's, Tinnitus, or Both? Want to ask questions about your symptoms, or talk about options that might benefit you? 1.Join the ongoing conversation about Meniere’s and Tinnitus in the Resource Group Facebook Group. 2.Call and talk with a Staff Person 3.Ask to be added to the CHHA-NL e-mail listserv or the Meniere’s and Tinnitus sublist (e-mail listserv) for Announcements, Information, Education and Resource opportunities. 4.Videos and Webinars about Meniere’s and Tinnitus Book an appointment ONLINE, OR Book an appointment by phone or e-mail (see details below) Booking an appointment guarantees that a person can:
- Make a/an phone, in-person or virtual appointment at a time that suits their schedule.
- Meet with a hearing loss support specialist at a dedicated time.
Are you having finding the mental health and addiction system too difficult to navigate or connect with? It is often difficult to find Information on and contact to resources needed. The Mental Health and Addictions Provincial Systems Navigator helps improve the client’s mental health journey by
- increasing knowledge/awareness
- problem solving to figure out next steps;
- consider options to help find the right mental health or addiction service; and/or;
- help make connections.
The Mental Health Crisis Phone Line is a free, confidential service available province-wide, 24 hours a day, 7 days a week. Toll Free 811 ACCESS: Text and Video Relay Service (VRS) line are available for individuals who may be hard-of hearing, identify as having communication disability, or are Deaf. For texting, download the 811 NL HealthLine app in Apple and Google Play app stores VRS number is 1-888-834-1252
MyGrief.ca, an online support for people working through grief and loss or supporting someone who is grieving. MyGrief.ca is also an educative tool for those working in health care.
NICE has Tools (information and tips) on Caregiving, Dementia, End of Life Issues, Elder Abuse, and more.
Osteoporosis Canada works to educate, empower and support individuals and communities in the prevention and treatment of osteoporosis (a disease in which the bones become less dense increasing the possibility of bone fracture).
This section describes the various government-related entities or individuals that have a focus on seniors as part of their mandate.
Parkinson Canada provides support services and education to people living with Parkinson’s disease, their families, and the health care professionals who treat them.
Caregivers, doctors, nurses, counsellors, and other health workers, responding to emergency situations such as natural disasters or terror attacks, sometimes need to be reminded that a nonstop response can lead to physical and emotional wear and tear. Without attention to self-care, caregivers' usefulness and finally their health will suffer.
Federal/Provincial/Territorial Ministers Responsible for Seniors Forum is a group from different levels of governments created to share information, discuss new and up-and-coming issues related to seniors, and work together on key projects.
It is the responsibility of Health Professionals to prevent harm from medication incidents. Consumers can also play a vital role such as reporting mistakes made by doctors, nurses, or pharmacists to the government.
The Seniors and Aging Division works with other government departments and agencies to promote healthy aging across the lifespan and acts as a centre of knowledge on seniors and aging.
Do you want to Stop Smoking? Wish to make a quit attempt? There are several Smoking Cessation Programs available: 1.Quit Smoking & Vaping Program (Medication Therapy Services Clinic) is a pharmacist-led clinic will offer smoking cessation services including medication and counseling. For more information, call 709-864-2274 and leave a brief message or e-mail: firstname.lastname@example.org NOTE: This program often has a wait list. Administrators regularly review the list and may close the list to new referrals on a temporary basis from time-to-time. Please check the website or call the clinic to see if they are accepting new clients. https://www.mun.ca/pharmacy/pharmacy-practice-community/medication-therapy-services-clinic/quit-smoking-and-vaping-program/ Do you want to quit smoking nicotine but NOT ready to set a quit date? They will also help you with that. 2. NL Smoking Cessation Program for Individuals with Low Income (Department of Health and Community Services) The Newfoundland and Labrador Smoking Cessation Program assists with the cost of medications (Champix® and Zyban®) and nicotine replacement therapy products (nicotine patch, gum, lozenge, inhaler and Quick Mist) that are proven to help with quitting smoking. Eligible: Adults aged 18 years and older, under the Newfoundland and Labrador Prescription Drug Program (NLPDP) Access, Foundation (Income Support), or 65+ Plans of the NLPDP are eligible for coverage under the Smoking Cessation Program. https://www.gov.nl.ca/hcs/files/PSCP-Client-Brochure-1.pdf
The Thyroid Foundation of Canada is a volunteer organization whose mission is to support thyroid patients across Canada through awareness, education, and research.
There are shelters for abused women and their children in this province. These shelters have an emergency crisis line and helpful staff. The Transition Housing Association of Newfoundland and Labrador (THANL) website provides 1-800 crisis numbers, local phone numbers, and e-mail addresses for local shelters in NL.
Video series: Dementia and Caregiving. Family caregivers share their personal experiences and talk about the importance of social connections.
The Humberwood Centre offers a program of recovery and personal growth to residents of Newfoundland and Labrador. There is no fee for NL health card holders, MCP. It has many years of experience treating people with addictions to alcohol, drugs and/or gambling. Call 709-634-4506
Advance Health Care Directives Act (Government of NL)
An Act respecting the Advance Health Care Directives and the appointment of Substitute Health Care Decision Makers (Government of Newfoundland and Labrador).
Cooking with Alzheimer’s: A Caregiver’s Guide
The Benefits of Cooking with Alzheimer’s: A Caregiver’s Guide Culinary Schools.org put together this comprehensive guide. What You Will Find in This Guide: -Cognitive and Health Benefits of Cooking for Someone with Alzheimer’s -Emotional Benefits of Cooking for Someone with Alzheimer’s -How to Make Cooking a Safe and Enjoyable Experience for Someone with Alzheimer’s -Eating with Alzheimer’s: Tips and Tricks for Overcoming Eating Challenges See links within the blog.
Easy, Tasty… Nutritious: Healthy Eating for Healthy Aging
As people age, healthy eating is extremely important to keeping good health and independence. The focus of the guide is on planning, shopping, cooking healthy meals, eating alone, using leftovers, and having an emergency food shelf. Many of the recipes that can be found in the guide were tested in kitchens right here in Newfoundland and Labrador. Download the PDF in French or English.
Guide for Family and Friend Caregivers - SeniorsNL Publication
This SeniorsNL publication is a guide for family and friend caregivers. Caregivers and the person they support often need information, resources, emotional support, and access to services.
It's Your Decision. How to make an Advance Health Care Directive
Booklet developed by the provincial government on how to make an Advance Health Care Directive. An Advance Health Care Directive template is included.
Older Adults and Depression: Learn the Signs and Find Treatment
- Do you feel very tired, helpless, and hopeless?
- Have you lost interest in many of the activities and interests you previously enjoyed?
- Are you having trouble working, sleeping, eating, and functioning?
- Have you felt this way day after day?
Online Self assessment: Is isolation affecting me?
Connecting with others is something that improves our quality of life. Complete the self-assessment provided. Connect2 Affect will help you understand how connected you are and provide you with helpful resources. You may find the tips useful. Resources suggested may be American. American-based links may give you ideas on what to look for (information and resources) in Canada and in NL.
Provincial Home Support Services Program Paid Family Caregiving Option Brochure
The Paid Family Caregiving Option provides money so that certain seniors and adults with disabilities can pay a family member to do approved home support. See Brochure for details. To see if your loved one is eligible for this program contact your regional health authority.
Resources on Client, Patient & Resident Safety (Publications from Central Health)
Patient safety is very important at Central health. Safety Brochures are available to all clients, patients and residents at Central Health:
- Assistive Devices
- Hip Protectors
- Home Safety Check
- Medication Information Card
- Medication Safety
- Mobility Aids
- Patient Safety Booklet
- Preventing Blood Clots
- Stop the Clot Checklist
- Surgical Site Infection
- Taking Steps to Avoid Falls
- Vitamin D
- Your Safety in Health Care
Safe Living Guide - A Guide to Home Safety for Seniors
This guide provides tips to seniors on how to prevent injuries . By following the checklist provided, older adults can keep their home, their person, and their environment as safe as possible.
Seniors Guidebook to Safety and Security
From the RCMP this document gives tips on how to protect yourself in your home, in your car, on the internet, from frauds and scams, and when you travel.
Sex over Fifty: Best Sex in Years (AIDS Committee NL)
Normalizing sexuality is one of the purposes of the AIDS Committee NL (ACNL). The Aging Working Group's vision: to help our aging population become more comfortable about talking about their sexual health with their partners, their physicians and health professionals. Available online.