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Date updated: October 10, 2017

Legal Help

Whether you need help now, help with getting your affairs in order, to find out how to protect yourself; use these resources or get in touch with us and we can direct you to the right information.

General links (listed in alphabetical order):

The Adult Protection Act protects adults who are at risk of abuse and neglect, and who do not understand or appreciate that risk. Contact your Regional Health Authority at 1-855-376-4957 to report an adult who may be at risk of abuse or neglect and who does not understand or appreciate that risk. No long distance charges will apply. You can report confidentially. Call 911 for emergencies or situations requiring the police.  
Community volunteer tax preparation clinics are generally offered between February and April each year at various locations. Trained volunteers are available to help seniors fill out income tax forms.
2016 tax package - Order your tax forms to be mailed from Canada Revenue Agency (CRA) or you can view and print copies of forms and publications.
The Canadian Bankers Association has a special section on their website just for Seniors and there are sections on Powers of Attorney, Frauds, forms of financial abuse and much more. Remember, financial abuse is a violation of YOUR rights. It is not your fault, and you can get help!
Canadian Network for the Prevention of Elder Abuse (CNPEA) connects people and organizations, works to share reliable information, and advances program and policy development on issues related to preventing the abuse of older adults.
Credit Counselling Services of Newfoundland and Labrador have trained Financial Wellness Counsellors to assist people with credit and debt needs. They can provide creditor interventions or assist with retiring debt.
Eastern Health suggests that you complete an Advanced Healthcare Directive (AHCD) and Power of Attorney before your admission to a personal care home or nursing home. An Advance Health Care Directive helps individuals to make sure that their health care wishes (written) are known if for any reason they are unable to speak for themselves. A power of attorney is a written document that names the person you wish to act for you in relation to financial matters. An enduring power of attorney is required if you become mentally incapacitated. They suggest that you see a lawyer and discuss your wishes regarding your financial matters
The Financial Consumer Agency of Canada (FCAC) ensures federally regulated financial entities (banks, retail associations and federal trust, loan and insurance companies) obey consumer protection measures, promote financial education and raise consumers’ awareness of their rights and responsibilities.
As their event, "The Big Tea" indicates, Independent Age is a United Kingdom site.  Contact numbers, events, language, and many resources are specific to Great Britain and Northern Ireland. There are other resources available on the site. Advice Guides, Factsheets & Leaflets are free to download and printed copies are available for a price.
This is a SeniorsNL special site dedicated to bringing together resources and information on elder abuse, what it is and how to get help and support.
Are you having a problem with provincial government services or programs? The Office of the Citizens’ Representative (OCR) provides a province-wide ombudsman service. The main work of the Citizens’ Representative is to accept complaints from citizens who feel they have been treated unfairly with respect to their contact with government offices and agencies.
Operating at arms length from the Canada Revenue Agency (CRA), the Office of the Taxpayers' Ombudsman (OTO)  enhances CRA's accountability in its service to, and treatment of, taxpayers. OTO reviews individual  service-related complaints and systemic issues related to tax-service rights. Contact the Taxpayers' Ombudsman by calling 1-866-586-3839 (Canada and the United States) or e-mailing outreachacg@oto-boc.gc.ca
Canadian Bankers Association promotes financial literacy to help Canadians make informed financial decisions. The financial literacy program, Your Money Seniors, has three modules: Cash Management, Financial Abuse, and Fraud Prevention
The Public Legal Information Association of Newfoundland and Labrador provides general information and education about the law to all Newfoundlanders and Labradorians, with the intent of increasing access to resources, information and justice.

PLIAN has developed a number of publications about many different areas of the law: Wills and Estates; Family Law; Criminal Law; Other Areas of Law; Links and Resources

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